Reviews

Average Rating 4.5 | 336 Reviews

"We really enjoy the Alexan Henderson - the location is perfect and the management and maintenance have been very responsive to all our requests."
"Brie was great with helping us during move-in! Such an easy and smooth process. They helped with our internet and washer/dryer setup as well!"
"I’ve enjoyed my experience here! I’ve never run into any issues, and the leasing office has always been helpful. My favorite part about my apartment is the concrete floor (which is great if you have a dog that sheds)."
"Good community to live in and great location, close to bars and restaurants. Complex is relatively new. Have renewed my lease here a couple of times."
"Living here is great I really like it, the people are nice, the gym is good, and the pool is nice. Staff also has been great no problems at all"
"I havnt even officially moved in yet, but Alexan Henderson has made things easy so far. I am looking forward to living at Alexan and hope that their management company, Greystar, does a better job with this property than Arpeggio."
"Great place to live! Love this area. Management and maintenance are great with any issues that come up. First building I’ve ever renewed my lease at."
"The staff here is amazing! Monica at the front desk is so helpful and made sure that I had everything I needed up until move in! It also always smells so clean in the community areas. When I moved in, my unit was clean and close to spotless."
"We've loved this apartment since we moved in a couple months ago. The weight room has everything we need and hanging out at the pool, even though it's not too warm yet, is just what we need to relax after a long day!"
"Love the apartment, location, and the staff! Always there for you and attentive to your needs - especially when the weather does not cooperate. Amenities are great, and the rain shower is the winner of any apt tour with friends or family!"
"Love the complex and neighborhood, the amenities are great, and the maintenance guys are absolute legends. Great area to live in and is close to pretty much everything."
"Absolutely great experience so far! The staff is super helpful, willing to lend a hand whenever. The amenities are super nice and the apartments are well priced for the value!"
"Pros: -Amenities -Quick response from service technicians -Clean public areas -Great location -Friendly staff Cons: >5 noise complaints for the same resident. Staff told me the resident was breaking their leasing contract and would be reprimanded but I had to continue calling the courtesy officer MULTIPLE times and they did nothing to stop my floor from vibrating over and over again -Fire alarm went off between 2 - 4 am on two occasions, once during the snow storm, the other randomly going for half an hour. -Bikes stolen from storage closet, promised padlock would get an upgrade but no update 7 months later"
"I loved Alexan Henderson from the moment I walked in. The leasing staff was so accommodating and friendly, especially Brie. I needed to move from out of town ASAP, and she helped me find the perfect apartment. I can’t wait to move in and officially call Alexan Henderson home!"
"About 6 months in things have been good! Maintenance requests are handled promptly. The dog park could use a little more regular attention, but no major complaints."
"I am so excited to live here in less than a month! I love the location, amenities and style of my new apartment. It will definitely be an upgrade from my current place and I can’t wait!"
"Maintenance could be better in the hallways. Smells bad at dog park, need more than one power washing a week. Cameras should be installed to monitor who leaves their poop and doesn’t pick up. Lots of residents not picking up after their dog..."
"Maintenance staff is always timely. The Resident office is available and helpful. The complex is in a great location next to Henderson Ave. The buildings are clean and the apartments are updated and have great layouts."
"Great location and nice appliances in the units. Wish the gym was a bit bigger, but not a deal breaker since there are many surrounding gyms nearby."
"It is a nice apartment in a good location. There have been some issues with the mail but other than that no complaints. Close proximity to fun bars and restaurants without being in a high rise."
"We have really enjoyed our time at the Alexan Henderson! The maintenance staff especially has gone above and beyond to help with everything we've needed so far."
"Initially I dreaded relocating and moving from a house to an apartment, but I found Alexan Henderson. They made the transition go much smoother, and I haven't regretted moving here. It's just a wonderful place to be, because your home makes such a difference."
"Clean and quiet! Phenomenal service. A very nice and upscale place in perfect location to restaurants and bars. I am very happy to live here after moving from the villages."
"I love the gym, the appliances and color of my cabinets, granite etc. It is perfect for me! Maintenance has been great for the one request I have submitted since living here. I am fairly new to this complex!"
"Pretty good apartments nicely located easy highway acess walkability to a few restraints spouts nearby Henderson lower Greenville and nice amenities"
"The Alexan is literally the perfect place to live. Amenities, location, customer service, and professional points made me fall in love with the area."
"Great apartment complex! I moved here from out of state and everyone in the office has been super helpful and welcoming. It’s in such a great area too!"
"Great amenities, beautiful apartments, dog friendly community. I moved from out of state and was nervous to come to Dallas. Signed sight unseen and don’t regret it. Happy to live here!"
"I’ve had a great experience living here the past year and a half! Neighbors can be a little noisy sometimes, but that’s expected with apartment living. The location is extremely convenient."
"Alexan Henderson has been a great place to live so far - beautiful apartments, great amenities and a responsive team. We’re still trying to figure out how to recycle haha. But otherwise it’s awesome."
"Great area and amenities. Love the monthly contests and occasional dinners they do. Don't like the amount of available mailboxes and package space that is allowed."
"Fast response from staff, great amenities, good value for space, and excellent location. Very grateful to have a built in garage too. Thank you Alexan for your warm welcome and hard work"
"I love it here! Some residents don't pick up after their pets as they should. But everything else is a GO! I love the pool/lounge area. It's beautiful and clean!"
"Great location, nice staff. Thin walls, bad move in experience. There’s a lot to do around here, nice place to go on runs, good food around the corner"
"Spacious, luxury units at a reasonable price. Alexan Henderson is my favorite apartment I’ve ever lived in! Leasing office is helpful, Maintenance is quick and thorough and the community feels clean and safe. Overall have had such a great experience that I even rendered for another year!"
"Great experience so far! The staff at Alexan on Henderson has been amazing! Highly recommend looking here if you’re needing a new place to live."
"I have to note that I am new to the community, so my opinion is very surface level. But, so far, everything has been very organized and smooth. I’m impressed with the quality of the apartment and the complex as a whole."
"It’s been good. The pool and gym are nice. Can get noisy sometimes on the weekends but nothing too unreasonable. Really like the corner room set up."
"Great location but wish the yards had better landscaping! Nice fixtures in the apartments and good amount of space. Locker system has improved"
"Overall a great place to live! The leasing office and maintenance staff are amazing with their customer service. Great neighborhood to live in"
"Still a five star experience. Bittersweet to be moving on later this year, but we will always have many fond memories of the Alexan Henderson!"
"I have loved living at the Alexan Henderson so far! The maintenance team has been very quick and responsive to our requests, and the entire team is super friendly."
"Great living here at first but the parking sucks and the neighborhood is getting worse. Additionally, a neighbor moved in and is extremely loud and has parties late into the night but nothing is done about it"
"Building A is a wasteland. It’s abandoned, forgotten about, and disgusting at times. And the public trash can installed by the garage has been removed. However Building C still has one. The valet trash is a disservice, not a service. They have stained the East stairwell so badly it needs rebuilt, honestly. It cannot be power washed clean. It’s been tried several times. Cues on 2 of building A’s pool sticks have been missing for 2 YEARS and never replaced. The gym has multiple workout bands broken. They’re not safe to use and should be removed and replace. The water filter for the bottle refill in the gym has been lit red for replacement for weeks now. Nothing is proactively done at this apartment community. You have to complain to get anything done. It’s exhausting"
"Quick, easy, and staff were extremely helpful. I want to give a thank you to Ashley and Taylor at the Alexan Henderson. They were able to assist me with this move."
"Overall the community is friendly and the leasing team seems to want us to have a great experience as well. I think they try to keep the outside areas clean and provide residents with pet waste bags which is a plus."
"The apartment itself is great. The support staff aren't as helpful as they could be. Service jobs are closed before they are completed. The office staff continue to offer fewer and fewer services. Anytime we make a suggestion to improve the experience, we are told the management company is not interested in making changes. In the covid experience, the only changes that were noticible were that they made the staff less accessible. It took them weeks to stop the partying in the pool but package deliver became much more difficult since covid. We didn't have any issue with lost packages before but I've had several go missing I'm the past couple of months because the staff didn't come up with a reasonable plan for the buildings outside the main building. We requested several things for the building to limit contact and were told that they were going by cdc guidelines and didn't need to do anything further to protect residents."
"I’d give you 5 stars but the gym has been closed for entirely too long and the limited hours only help people who don’t have jobs during the day. PLEASE EXTEND THE HOURS!"
"Staying here has been great! The community is very friendly and convenient! I love my apartment finishes and how quite living here is! I will recommend Alexan Henderson to everyone!"
"Very friendly pleasant environment! The amenities are awesome, the price was great, and I love the area - I’m close to so many great restaurants, grocery stores, etc"
"Awesome community, great staff, superb amenities, and all for a reasonable price. My only complaint is that I just moved in and there has been some issues with getting fob access to my building. Also, there’s not a lot of visitor parking, just street parking that is often full. Other than that, my apartment is very great and modern!"
"just fabulous people -- first rate experience -- front office kind and competent -- residents are polite and classy -- amenities are just right --"
"Love living here! The leasing office staff have been great during the entire COVID situation to ensure everyone is staying safe. The location and amenities cannot be beat"
"We have been really impressed by how friendly the staff is; everyone from the on-site managers to the repair team is always putting their tenants first."
"I love living here! The grounds are kept clean and the apartment is super nice inside. The staff is super welcoming as well! I have no complaints!"
"The location is fantastic as there are many bars and restaurants within walking distance and the amenities I use (gym and pool) have been great. The monthly rent is a little higher than preferred. Overall a great experience though."
"Great place to live with a vibrant community. The amenities are well thought out. Really like the cycle room to store your bike and dog wash station."
"It is very good here I like it the only thing is that there are way too many people in the pool on the weekends and nobody stops it, other than that it’s good"
"I love my new location so much! Had a few rough patches up on our move in that are still waiting to get fixed but the staff is so quick to help and very friendly!"
"I’ve enjoyed me time here, just renewed my lease last week. The property is in a convenient location and I love my cement floors -so easy to keep clean if u have a dog. No complaints here!"
"As a resident of more that two years, there have been ups and downs at this complex. Overall I’ve been satisfied but there have been frustrating times with the community as well. The individual unit is great. The location good."
"The location is the most attractive part of this community. Many people walking around with their pets so lots of social interaction. The staff is horrible and not interested in keeping current residents happy."
"It’s been great so far. Leasing staff has been great to work with and they are definitely one of the reasons I decided to lease with alexan Henderson."
"I love the convenience to different bar and restaurant districts in Dallas and the modern design and touches in the unit are visually attractive. However, I wish the hallways were cleaned on a more regular basis and the streets around the apartment are pretty rough."
"I love living at the Alexan Henderson. It's so walkable to all everything and i love my apartment and the yard. The amenities are also really nice."
"Great location and overall a good experience :) Would recommend to someone looking for an affordable place to live with very communicative apt administration."
"Unclear how I get rewarded for my Covid shelter in place survey results. It's also unclear why I need to have so many characters included in this."
"Great experience at Alexan Henderson since I moved in! No apartment issues. Did have some car break-in’s in the parking garage, but not much they can do besides cameras."
"My apartment has been the best so far in understanding my hardships during these trying times. I have had a very difficult time getting finances back on track during this time and they have been so understanding"
"Always very pleased with how patient and polite the staff is! Love my apartment and amenities. Communication is great and amenities are always clean"
"Great area nice people nice staff great ammenities great service. Nice units. Great parking... fantastic move in specials... gym is in great condition"
"The Alexan Henderson community has always been friendly and the amenities here are some of the best I’ve seen. Good location and close to pretty much any area of Dallas."
"Great all around... nice staff, great ammenities, good location... updated apartments...available parking... good service team...good apartment layout"
"Very helpful throughout my lease, including the COVID situation. The apartment has a great gym and swimming pool. One thing that does need changing is parking. To many non-residents parking in resident parking areas."
"Love my apartment! Plenty of space and room for storage. The personal garage is a major plus! There is enough room for your car and a storage shelf."
"We have been living here for 2.5 years now and we love living here. Alexan offers great amenities and has very friendly staff. It’s also a great community for pet owners."
"I have been here for 2 years and just re-signed. It’s a nice community but a little over priced and the neighborhood can be rough. Wish there was more parking"
"The Alexan Henderson is a gem. The location, the amenities, the staff...there is nothing not to love about being a resident here. I moved at the beginning of the pandemic and i still love the area."
"I enjoy the location, and haven’t had any issues with the staff. Maintenance crew is great about communicating and fixing issues quickly if they arise. Overall, I enjoy living here, and we have renewed three times. I do hate the parking situation in building A. It’s difficult to find a spot after 6pm, and the only alternative is street parking. With the higher crime rate, I don’t love walking a quarter mile alone at night. My other concern is the state of the hallways and staircases. They are not cleaned regularly. No place is perfect, and I still enjoy living here."
"Very kind staff, amenities are wonderful and always clean, very safe and secure, very good about managing packages. They have responded to COVID-19 very well."
"We love living here, management is responsible, responsive and kind. Hallways are loud Fri-Sun nights.l, but residents are generally responsive when reminded there are babies sleeping :)"
"Staff was very nice to me. I moved in during the quarantine and they helped me set everything up with ease and always answered my calls. Thanks for all the help!"
"Good amenities, pool and great location. Walking distance from multiple restaurants and shopping. Nice grills, easy access to highways. Recommend"
"I have loved living here! Apartment is amazing and the community amenities are top notch. The leasing office is super helpful if I have any packages delivered."
"It’s good I really like the place is pretty clean and the staff are really nice and overall it’s a good place I would lift your gun if I had the chance"
"The units are really nice but the property/halls are constantly dirty. Even tho the halls are considered to be “outside” in the 2 years I’ve lived they have only be cleaned once."
"It has been great! I love the apartments. the look & the staff & maintenance. Everyone is super friendly. I would like it if our yard had more grass."
"Since my first tour that staff has been amazing, chipper, and always helpful. A few delays and issues impacted my move but the team was attentive, communicative, and always checking in on me. Shout out to Monica, Taylor, and Ashley!!!"
"Overall experience here was good. Maintenance here is amazing. Location is really close to tons of hot spots. Although it is close to East Dallas which is still improving."
"I love living here! The amenities are great. I also love how close it is to all of the restaurants on Knox Henderson. The neighborhood is also very safe."
"Everyone has been really nice and very helpful so far! I don't move in end of May, but am very excited to see what's ahead! Thank you for being so gracious so far!"
"Just signed my lease & the process was EASY! The lease managers are on point and extremely helpful and responsive to any and all inquiries.."
"Great staff, move in process was very easy. I love my apartment it’s clean and modern and has great appliances and amenities. The apartment complex is always clean and not super noisy."
"We love living at Alexan Henderson!! I feel so safe there and so welcome and helped by everyone there. It feels like a home away from home in the best way!"
"super easy experience! loved everyone who helped me out, was able to do it all through my phone and everyone was so easy to get ahold of if I had any questions"
"It’s been great living at this location. As of late some major improvements have been made in the parking. Thank you to the office management team"
"By far the nicest staff at the office and maintenance guys are the best. Very glad I chose this building and wish I would have been here years ago."
"About to move in and the leasing process was made super easy by the property managers and my apartment hunter (just a few hiccups but all was sorted out)."
"Alexan Henderson has been a great experience so far. The amenities (workout facility, trash valet etc) are wonderful and well kept. My only wish would be for the noise to be less, however I understand that comes with living in an apartment."
"The neighborhood is amazing, the amenities are great, and the apartments are super nice with great finishes. Very dog friendly community. Lots of resident activities."
"Love living here. The gym is amazing. The office is always quick to respond with any questions or concerns I have. The few maintenance issues I’ve had have been fixed within 48 hours."
"So far it has been amazing from the staff to the apartment. Love this place! Location is great. The whole complex is just amazing. I'll be telling all my friends!"
"Good location in Dallas. The apartments are good size. The staff is nice and responsive. Amenities and the gym are a plus. Package lockers are a lifesaver."
"I’ve had a great experience living at the Alexan Henderson for the past 6 months. The staff is very friendly and helpful! Rachel and Ashley are the best!"
"Overall my experience here has been good. There have been a couple minor issues but Ashley has jumped in to help quickly. I would recommend this community."
"The place is so nice and the service was good and they have the best food and the presentation was great and definitely worth the price thank y’all so much thanks"
"My apartment community is good. I enjoy most the amenities and the neighborhood that Alexan Henderson has brought me! The gym and business office are where I spend most of my time when I am not in my apartment, but still within the community."
"The halls are constantly dirty. Crime has gone up significantly in over a year with actual units getting broken into and several cars in the gated garage. No security at property and it’s too easy to access the inside of the property if someone follows close behind in a car. I’ve seen several people jump the wall to get access to the inside property. None of the stairwells have fob access so anyone can go to any floor. Management doesn’t keep us updated for crime."
"As far as our apartment is concerned. We love our apartment and being the first renters of the unit. The swimming pool is great during the summer and we love to use the grills by the pool! We have horrible neighbors and have had to call the courtesy officer on multiple occasions; however, the courtesy officer had not been on site the last few times we’ve called so our issue is not usually resolved quickly. Leasing staff is helpful, but can be rude at times. Lastly, parking is a huge issue here, and is something that really needs to be fixed."
"We’ve been here for over a year now and still enjoy living here at Alexan Henderson. Staff is friendly, facilities are clean and the location has everything we need within a few blocks."
"Alexan Henderson is a great property to live. I have been at this complex for two years and have enjoyed every moment. The communication, service and socials are a great way to meet new people."
"Great community, and very safe, but landscaping, trash and dog stations are overlooked and not well maintained on a regular basis. Parking can be problemtic at times as well. Communication form the office regarding event, issues and package delivery has been timely and informative. The buildings overall have a friendly neighborhood feel."
"The Alexan Henderson is such a beautiful and well maintained community with professional staff always willing to help, amenities that satisfy needs including the perfect business center and they are responsive to all requests."
"After 2.5 years there have been issues with bad residents not respecting their neighbors of the property. Trash is left in building A constantly, there has been food literally poured in the walkways multiple times. Parking in building A has been a real issue with cars not in parking spaces and non-residents in the lot not towed until a resident inconveniently has to make the request personally."
"My experience here has been okay. I wish the staff was friendlier, but I like my apt. I was told I’d receive a gift card when I signed my lease and it’s been 5 months since I moved in (still no gift card) which I think is pretty ridiculous. The office still doesn’t have an expected day of delivery either. Probably my most frustrating experience here, but everything else has been fine."
"Really great deal for an awesome neighborhood with proximity to good food, good drinks, and a good time. Plus, the staff is very accommodating and makes an apartment complex feel like home."
"awful staff, hallways are disgusting, and again just mostly the awful staff. i think they all need to drink a little bit of holiday cheer. :-)"
"I have lived here for almost one year and I have loved everything about it so far! The staff is so sweet, the amenities are everything I asked for, and the halls are always picked up and clean. I have never had an issue in the parking garage, and I love how there are always pots available. The pool is always a good time in the summer! I look forward to living here hopefully another year."
"I love the Alexan! Quick repairs when maintenance is an issue (which isn’t often), clean facilities including and amazing gym and pool and a nice staff. Definitely would recommend."
"Great apartment complex and community. Friendly neighborhood and staff. The amenities are always available and working properly. Service requests are always handled timely."
"I frequently use the gym and pool (when it’s warm enough). The price is a little higher than I’d like to pay, but overall I love the area and have enjoyed living here."
"Resident experience has been great! There were no apartments available for me when I looked, but at the last minute they had one come available for discounted rate and I was able to move in quickly!"
"Its been a great experience living at the Alexan. Despite the loss of one of my packages, it has been a good place to live! The staff is nice and I love all of the events that are put on."
"I love living here! Being in walking distance to Greenville, being close to downtown and 75 makes it easy to get around the city with ease. I’m also thankful the office staff is patient with the amount of packages I order. Couldn’t do it without them!"
"I've really loved living here so far! The staff are very friendly and the amentities are great. I love the location and how close it is to so many popular areas."
"I'm really happy to live at Alexan Henderson. The staff is professional and great. The flat is spacious and pleasant. The amenities are beautiful : a big swimming-pool with BBQ, spacious living rooms, a gym with good equipment and work room with computer and printer. I'm really enjoy to live here."
"great amenities, services, and quality unit. Leasing helped guide me through the entire experience seamlessly. I would recommend this apartment to any of my friends."
"Love living here! The leasing office made the move in process a breeze. There were a few snags (didn’t have the washer dryer I needed when moving in) but fixed it quickly"
"It’s been amazing! Maintenance is great, premises are very clean and kept up. Leasing office is incredible! Love the location and accessibility to nearby bars and restaurants."
"I think the community is great. Love to see things like the elevators working consistently, and an easier way for visitors to enter the building."
"Community atmosphere with nice residents and staff. Quick to respond to issues and very helpful. Postal lockers are a plus for sure. Pool is a plus!"
"Great neighborhood for living near downtown Dallas. Tons of restaurants, bars, and grocery stores! The pool is great and parking is easy for visitors."
"So far is been great , I’m new to the city and I seem to be in a good location . I’m happy with my apartment , just gotta get use to the heat"
"Alexan Henderson has been a joy to live at. It is always clean, maintenance is always quick and friendly, and the office staff is very friendly!"
"I have absolutely loved living here for the past year!! I am just starting the second year of my lease here. I was thrilled that in my second year, my monthly rent did not increase AND if I renewed within a certain period of time, I got a discounted rate on the first month of my second year lease period. I have never heard of any other apartment complex doing that and all of my friends are jealous, lol!"
"2 stars for the apartment itself. I wish I could give 0 stars to the admin. They nickel and dime everyone they can. They always have an attitude, and frankly they are the only reason I am not going to renew. Instead of trying to “help” the people that live there (blasphemy I know), they almost act as a parent trying to enforce every little rule without seeing another side of a story. Frankly, they are very immature and not professional in the least especially Ashley Peterson. She is the worst."
"I like the Appartments a lot but I literally had to find out everything myself about how to get in the apartments and how to move in. Wish I had received a tour on the apartment building and not so much the main building."
"Entry gate to my building squeaks and slams shut. Both the trash can and dog waste containers could be emptied more often as both are overflowing. Love how quiet my building is!"
"Front offices was very helpful through out the whole moving process and were always quick to respond to all emails making move in day easy as possible."
"This has been a great location to live in. The apartments are the newest in the area. There’s nice restaurants and fast food near by. The amenities are nice as well"
"Very welcoming and felt really good 😊the experience was like no other and I would love to see more residents coming to live here the staff was great"
"The Alexan Henderson community is amazing. And I ’m extremely happy with my decision to live here. The amenities that are offered and the value for what you get is the main reason I chose to live here!"
"I loved the tour! I'm moving in a week to the Alexan and I can't wait! I toured with Rachel and she has been so helpful in helping me find something in my price range and answering my questions. Only downside is no covered parking,"
"So far, my move in process has been extremely simple! My welcome letter had recommendations for electricity providers, renter’s insurances providers, washer dryer rental options and internet/cable providers. This was so helpful considering the fact that I’m not from the Dallas area. On top of this, my apartment has every feature that’s I was looking for in an apartment community (e.g., concrete stained floors, stainless appliances, garden style tub, walk in closet, small yard with street access, Ann onsite pet area and a pet wash station. Very pleased so far!"
"Alexan henderson has been my most favorite complex to live in in Dallas by far! The staff is so helpful and the complex is always clean. Very pleased."
"Everything is great except you should be aware...There has been trash constantly all over the hallways and thrown outside the side door stacked and left by the grill or left by the door. Dog urine in the hallway blocking the door so you have to try an step over it and remember its there when you come back so you don't step in it. It smells and makes the place look terrible. Maybe put an outside trash can by the grill or in the hall on the first floor. Or remind people where to take their trash, to the dumpster. The halls are never clean. There is always someones leaked trash all over or garbage slung around not even in the trash that is setting out all weekend."
"Love living here, the main office is on top of there stuff, the inside gonna the apartment is very nice only down side is parking can be annoying but there’s always street parking available."
"So far, so good! The amenities are top notch the only slight drawback is my building has no elevator. But my unit is fabulous and all I could want."
"Rachel is a superstar and saved me when I needed it most. She got me into a showing the same day I called due to a emergency situation and is always so pleasant to work with."
"I am loving this place so far! The application process and moving in was so seamless. Everyone in the office is so kind and helpful. I love my new place!"
X
- Enter Your Location -
- or -

Call Today! (833) 604-6132